Shipping Policy

Effective Date: 3/1/2023

At Exotic Hair & Beauty, we are committed to providing you with the best shopping experience, including efficient and reliable shipping services. Please take a moment to review our shipping policy to understand how we process and deliver your orders.

1. Order Processing:

All orders are processed within 2 business days (excluding weekends and holidays) after receiving payment confirmation. We make every effort to ship your order as quickly as possible.

If there are any issues with your order, such as product availability or address verification, we will contact you via the provided email or phone number.

2. Shipping Methods:

We offer a variety of shipping options to suit your needs. During the checkout process, you can select your preferred shipping method. Available options may include standard shipping, expedited shipping, and international shipping (if applicable).

The shipping cost and estimated delivery times for each option will be displayed at checkout.

3. Estimated Delivery Times:

Estimated delivery times may vary depending on your location and the shipping method chosen. We provide estimated delivery times during the checkout process.

Please note that these are estimates, and actual delivery times may be affected by factors beyond our control, such as weather conditions, carrier delays, or customs processing (for international orders).

4. Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

5. Shipping Destinations:

We currently offer shipping to [List of Countries or Regions You Ship To]. If your country or region is not listed during checkout, please contact our customer support for assistance.

6. Shipping Fees:

Shipping fees are calculated based on the weight and dimensions of your order, as well as your chosen shipping method. The exact shipping cost will be displayed during the checkout process.

7. Customs and Duties (International Orders):

For international orders, please be aware that customs duties, taxes, and fees may apply, depending on your country's regulations. These additional charges are the responsibility of the customer and are not included in the purchase price or shipping fees.

8. Delays and Incidents:

While we strive to provide a smooth shipping experience, delays and incidents can occasionally occur. We are not responsible for delays caused by the carrier, customs, or unforeseen circumstances.

9. Shipping Address:

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

10. Contact Us:

If you have any questions or concerns about your order's shipping status or any other shipping-related inquiries, please feel free to contact our customer support team at [Customer Support Email or Phone Number].

By placing an order with [Your Online Hair Extension Store], you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your trust in our products and services and look forward to serving you with high-quality hair extensions and accessories.

Thank you for choosing Exotic Hair & Beauty!

Edward Bergen

C.E.O.

Exotic Hair & Beauty

www.ExoticHairAndBeauty.com

(239) 966 - 9665